• Construction / Architecture / Design

    Our team organizes and coordinates its development approach to responsible development, which generates value shared by everyone. Sustainable development program accelerates and intensifies owner’s sustainable development commitment, transforming it into a decisive competitive advantage for its partners.
    HOTELIGENT is making smart hospitality the focus of its strategic vision, as well as its development and innovation processes.
    Our teams offer you technical and functional solutions to optimize not only construction or renovation costs but also operating and maintenance expenses.

    • Architectural design
    • Interior design
    • Constructing consulting services according hotel operational needs
    • Construction services
    • Install Fire dpt safety regulations
    • EOT license procedures

  • Pre Opening / Re Opening


    Smooth opening and the Hotel start-up success, is essential for its immediate fame and future reputation.
    Working very close with the owners, the architects and the designers, we contribute to create the hotel operational concept and style based always on the functionality of each area following the terms of legislation, HACCP, Hygiene, safety and security practices.

    • NSRF (EΣΠΑ) funding
    • Setting up and organizing tailor made management systems and procedures
    • Preparing / Designing all printed materials
    • Interviewing and recruiting the management team and the staff and organizing their training
    • Preparation of specifications
    • Preparing pre-opening budgets
    • Propose the hotelier the best operational software programs and assist for their configuration
    • Preparing and implementing the marketing plan in order to become well known and achieve maximum recognition
    • Making all sales and promotion actions in order to sign allotment or commitment contracts with the tour operators

  • Sales & Marketing / Digital Hotel Marketing


    HOTELIGENT is a driving force in hotel sales representation, marketing and promotion for independent hotels.
    Internet marketing is the core of your digital hotel marketing strategy to distribute your hotel online. It is a highly specialized task for which you need to attract qualified experts to bring you optimal results and ROI. HOTELIGENT has privileged partnerships with the major online travel agencies: hotelbeds, booking.com, Expedia, HRS, etc.
    Increased presence on price-comparison websites like TripAdvisor, Kayak, or Google, which compare several hotels to facilitate customer choice.

    • Pricing Policy
    • Site proposal & installation& Offline Reach
    • Strong Online
    • Dynamic International Social Media promotion
    • Brand building
    • Preparing and implementing the marketing plan
    • Cross selling strategy planning to increase profitability
    • Making all sales and promotion actions in order to sign allotment or commitment contracts with the tour operators
    • Attending  local and international Trade Shows

  • Reservation Management

    HOTELIGENT cooperates with highly efficient distribution platforms that meet all the needs of your hotel from online reservations and payment to sales optimization and yield management. To optimize your occupancy rate and average room price and to boost your hotel’s revenue we analyze and anticipate market trends and customer demand and transform opportunities into real bookings. By combining our technical solutions, our training programs and the expertise of our teams, you benefit from a real return on your investment.
    Call centers not only take care of your telephone bookings but they also manage your customer relationship: (emails, postal mail, social networks, etc.) as well any claims.

    • Prepare Competition Analysis
    • Handling sales phone calls and e-mails
    • Installation of the on-line booking platform
    • Contract signing with tour operators and travel agents
    • Building the image of the organization among the customers
    • Positioning the property into the market
    • Analyzing and selecting the appropriate internet channels
    • Selecting Profitable Target Markets
    • Monitoring and Evaluating the Market Plan
    • Attending local and international Trade Shows
    • Review of monthly sales and financial reports

  • Management & Operational Support

    We are an innovative hotel management outsourcing company that has the experience and knowledge to manage your hotel and bring in solid results. We will help you outperform your competition and turn your hotel into a local market leader.
    Our hotel management professionals will take over the daily management of your hotel operations and strategies, and will become an integral part of your organization.
    Day after day, we help you optimize your hotel’s performance thanks to our in-depth knowledge of the hotel industry value and our highly efficient operating tools and upscale procedures.
    We will help you uncover the hidden revenue potential of your property.

    • Budgeting and forecasting
    • Strategic planning
    • Create Service culture & philosophy
    • Results analysis
    • Maximization of revenue
    • Set up customized Standards and procedures
    • Guest satisfaction analysis
    • Regular inspection of the hotel

  • Food & Beverage Operation – Purchasing

    Food and Beverage is an integral part of a property’s overall business. All hotels now provide gastronomic services both for their internal as well as its external guests. Most important well beyond the direct source of its profits, contributes in building clients loyalty and regulars.
    Food and beverage products are so deeply rooted in the culture of most countries that making and selling them is not only a matter of making and selling good and tasty products, but products that nurture people’s body, soul, and heart.

    • Preparation of specifications according to regulations
    • Menu Planning
    • Food costing
    • F&B Cost control
    • Monitor effectively with suppliers
    • Inventory system
    • Implementation of HACCP

  • HR Services / Accounting

    Consolidate your staff’s hospitality expertise in order to boost your hotel’s performance, Develop the attitudes and services needed to increase your guests’ satisfaction by on the job training. Ensure everyone’s professional development, attracting and keeping the most talented people.

    • Prepare the organizational chart of the hotel
    • Payroll
    • Hire and train Hotel management team
    • Compliance with government and EU regulations
    • Supply with local and Foreign Staff
    • Supply with hotel schools and universities students
    • Employee skills development